I was recently talking with an Executive Director who is in the midst of leading his organization through change. Change of the most difficult kind – a personnel change. As we shared I was reminded of an experience and lesson I learned years ago.
A while back, as the 31 year-old newly elected leader of an organization, I quickly realized that one significant volunteer leadership position had been filled by an individual who, despite the fact that he was trying to serve faithfully, was doing more harm than good. He needed to be removed and repositioned. The future of the organization depended on it. Here was the problem: He needed to be removed and she was on the Board of Directors. She, as in his wife!
What’s a new leader to do?
I considered this for days and weeks. I prayed for God’s direction and wisdom. And, like we all have a tendency to do, I thought about what would happen if I made this change. Staffers might be upset; she could cause friction on the Board; this could lead to problems off the Board; some would begin to doubt my leadership; supporters could walk.
I reached the point where I was considering not making the change, and then I thought just that: What if I don’t make this change? He will stay in the position; the way he handles his job will complicate our strategy for moving forward; our vision for the future will be compromised; we will not be a healthy organization; we will not reach our goals.
It became a no-brainer. I met with the Board of Directors and we made the change.
This is now how I make many leadership decisions today. I don’t ask, “What if I make this change?" I ask, “What if I don’t make this change?” By looking at situations from this angle, tough decisions are oftentimes made easy. Not that the change is easily made, but clarity is gained and next steps are understood.
(By the way, she handled the situation quite well and continued to serve the organization faithfully for many years.)
And, this wasn't simply a personal leadership lesson. This experience forced me to think through my partnersip with the Board of Directors and their leadership role connected with the organization. As just stated, "We made the change" - together.
In September, in Mission Increase Foundation workshops across the country, we'll be discussing board governance and leadership roles. More specifically, we'll be discussing how to move from "Bored Boards to Engaged Champions." Organizations that thrive learn the secret to unlocking their board's leadership potential. Boards are more than legal necessities — they need to own the cause and lead with you. What does it mean to have a board that supports the staff and mission, taking ownership in the success of the overall organization?
Join us in September to find out. Hope to see you there!